Partners
At DDM Consulting we believe that there is no single contact centre solution that fits perfectly with all customer contact centres. Differences in, among other things, size, complexity, existing back-office systems, and budget make every contact centre unique.
That is the reason why we work with a wide selection of suppliers who each fulfil this in their own way. We would love to help you explore which solution would fit best with your organisation, without preference for a particular supplier or product.
Partnership Talkdesk
We've kicked off 2023 with a new partnership with Talkdesk, a global leader in cloud contact centres. This has allowed us to expand our portfolio with Talkdesk CX Cloud, a fully AI-driven all-in-one cloud solution for omnichannel customer interaction.
